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Home Page > About Us > Privacy & Security

Privacy & Security

We Protect Your Personal Information

Protecting your privacy has always been and continues to be a priority of Millbury Savings Bank. Click on the links below for important information:

Computer and Online Security Tips

Follow these common sense tips to help keep you from becoming a victim of online identity theft or fraud:

Protect your personal information. Don’t respond to e-mails or pop-up messages (called “phishing”) that request your personal or financial information (e.g., account numbers, Social Security numbers) or your login information (user names and passwords). Remember: Millbury Savings Bank will never e-mail you to ask for your account or login information!

Don't click on links or attachments in pop-ups or e-mail. If you do, you may unknowingly install malware (malicious software) on your computer or be directed to a bogus site intended to capture your login information. Instead, delete the e-mail or close the pop-up window by clicking on the "X" icon in the title bar.

Keep your web browser and operating system secure and up-to-date. Your web browser (e.g., Microsoft Internet Explorer, Mozilla Firefox) and your operating system (e.g., Microsoft Windows, Apple Macintosh) have built-in security and privacy settings. Set them higher than the default to provide more protection. (Note, at higher settings some web pages may not load properly.) In addition, both offer security patches to close holes in their systems that crooks could exploit. Be sure to set each to automatically search for and download those updates.

Use security software that updates automatically. Anti-virus and anti-spyware software can protect you from inadvertently accepting unwanted or troublesome files, while a firewall blocks unauthorized access to your computer and will alert you if spyware already on your computer is sending information out. Download them individually or as a “suite” from your internet service provider or software companies, or buy them in retail stores. Be sure they’re set to update automatically to protect you from the latest threats.

If not in use, disconnect. When not using your computer, disconnect it from the internet altogether so it can’t send or receive information and isn't vulnerable to hackers.

Download software only from websites you know and trust. Free games, file-sharing programs, and customized toolbars can come with malware. Be cautious!

Don't click on links for free security software. Ads (called scareware) that claim to have scanned your computer and detected problems are a tactic scammers have used to spread malware. Don’t click on them!

Back up your data. Back up photos, text files, or data that you'd want to keep in case of a computer crash. Copy them onto a removable disc or an external hard drive, and store it in a safe place.

Don't e-mail sensitive information. Email is not a secure method of transmitting personal or financial information because it can be intercepted.

Beware when shopping online. Look for indicators that a site is secure, like a lock icon on the browser's status bar or a URL that begins with "https:" (the "s" stands for "secure").

Protect your passwords. Keep them secure and out of sight, and don't share them! Make passwords tough for hackers to figure out by using the greatest allowable number of characters including numbers and symbols. Avoid using common words or your personal information or login name as your password. Change all passwords regularly.

We’re Looking Out For You.

It’s our mission to take special care of our customers. If you have questions or need our help choosing the products and services that best meet your financial needs, please complete our information request form, stop by one of our offices, or call us at (508) 865-5811.