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Technology Upgrade

Just a reminder…We upgraded our technology!

Over the weekend of June 9–10, 2018, we changed over nearly all of our primary banking systems to a new provider.

Here’s what you need to know:

Branch services
When you visit a teller for the first time after June 10th, you may be asked to provide a driver’s license or other valid personal ID for scanning into our new system for security purposes.

Online Banking is now iBanking
To access iBanking for the first time, use your existing user ID and temporary password.
Click here for full details on logging into iBanking for the first time.

Mobile Banking is now iMobile
You can access iMobile by downloading the new Millbury Savings Bank iMobile App from the App Store® or on Google Play™.
Click here for full details on logging into iMobile for the first time.

Online Bill Payment is now Bill Pay
As a Bill Pay customer, your existing payees and scheduled payments have carried over, and payments previously scheduled have been made.
Click here for full details on the availability of Bill Pay.

Telephone Banking is now TeleConnect
You can access TeleConnect using a new, toll-free number—888.606.6421—and your account number and temporary PIN.
Click here for full details on using TeleConnect for the first time.

Paper Statements and eStatements
Paper statements have a new look, but contain the same type of information.
Click here for a preview of your new statement.

eStatements customers are still enrolled in eStatements (no need to re-enroll) but will receive a paper statement for June 1–8.
Click here for full details on paper statements and eStatements.

Please be sure to see the Notification of Specific Changes to your Account and our updated Fee Schedule for important changes to accounts and fees.

For iBanking, iMobile, and Bill Pay assistance between June 11 and June 22, please call our temporary iBanking hotline at 888.864.9198.

App Store is a registered trademark of Apple Inc.
Google Play is a trademark of Google LLC.

iBanking
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