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Customer Service Representative position available.

Come join a dedicated team of employees at a true community bank, where your talents and expertise will be appreciated!

  • CUSTOMER SERVICE REPRESENTATIVE. Millbury Savings Bank is looking for an experienced Customer Service Representative. Responsible for opening new accounts and servicing existing accounts; processing teller transactions; accepting, processing, and closing consumer loans, including home equity products; and processing mortgage applications. CSR will meet or exceed all assigned goals, including referrals, operations, compliance, audit, training and service targets. He or she will also ensure standards are met for overall service level of the branch, including customer interactions, both in person and via telephone, as well as interdepartmental relations. Requires a high school diploma, two or more years of teller and customer service experience, strong interpersonal skills, strong written and verbal communication skills, adaptability to change, and capacity to juggle multiple tasks. Two to five years’ experience desired, previous banking experience preferred.

Please send your resume (no phone calls, please) to:

Bonny M. Dattis
Senior Vice President, Human Resources, Security, and BSA Officer
Millbury Savings Bank
109 Elm Street
P.O. Box 151
Millbury, MA  01527-0151

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