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An Open Letter to Our Valued Customers
We are excited about our agreement to merge with bankHometown. We are both strong community banks that will be even stronger together, continuing to proudly serve our customers and communities for many years to come under the bankHometown name.
Enhanced services and greater convenience. From increased capacity to lend, to an extended branch and ATM network and expanded products and services, the combined bank will have the resources and market presence to better meet your needs. When the merger is complete, you’ll have access to 15 branch locations and ATMs throughout central Massachusetts and northeastern Connecticut, as well as new products such as mobile deposit, online account opening, and more.
Continued commitment to hometown banking and our neighborhoods. bankHometown will remain a community bank, and will stay committed to providing community banking services to our communities, reinvesting deposits in loans that support local economic growth and job creation, and giving back generously to the many “hometowns” we serve through charitable donations and other community support.
Local leadership, with service from trusted employees. This merger will combine two great teams of dedicated employees who are focused on delivering an exceptional customer experience for you. Further, I am honored to continue in my role as the combined bank’s President and CEO. You will enjoy continued access to local decision-makers and day-to-day service by the same employees you know and have banked with for years.
Minimal impact to bank services. While we expect that some changes might be needed to bring about a combined, best-in-class experience, both banks already share many of the same technology platforms, including account opening, transaction processing, online banking, and mobile banking. As we merge banking systems, we’ll be sure to communicate timely information through direct communication. In the meantime, simply bank as you normally would as a customer of Millbury Savings Bank.
Fully insured deposits. Rest assured, when the merger is complete, your deposits will remain fully insured through the Federal Deposit Insurance Corporation (FDIC) and the Share Insurance Fund (SIF).
As always, we thank you for your continued loyalty and trust.
Robert J. Morton
President & Chief Executive Officer