Now available: Card activation and PIN changes by phone!
Now you can activate your ATM or debit card and select or change your PIN by phone! Just call 1-800-567-3451 toll-free, and follow the automated prompts to activate your new card and/or select a PIN.
The automated system is available around-the-clock, so you can call at your convenience. (But be sure to activate your new card within 90 days.) The system will ask you to provide specific information for security purposes, such as:
- The first 6 digits and last 4 digits of the card number
- The last 4 digits of your Social Security number (not required if you are calling from a phone number on file with us)
- Your 5-digit ZIP code
- Your date of birth
- The 3-digit CV2 code from the back of your card (debit cards only)
Once you're successful, you can begin using your new card immediately!